SCOPE
This Privacy Policy indicates the information that Long Distance IQ. may collect and the use. It also explains the security measures taken to protect your information and your ability to access your information. By using this Site, you expressly consent to our collection, storage, use and disclosure of your information as described in this Privacy Policy.
DATA COLLECTION
When using our Site, we will collect and store your information. Depending on the services you use, we may collect and store the following information:
- personal and contact information such as name, email address, address, and telephone number;
- move-in date and demographic information such as location, gender, age, marital status, occupation, the type of device through which you access the Sites, and other similar information;
- financial information such as credit card or bank account numbers;
- logs, contact information and other information about communications between past, present or potential renters and past, present or potential properties;
- information automatically collected by cookies on the devices you use to access the Sites;
- connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
Data Deletion Policy
We are able to delete user information upon request (via email to longdistanceiq@gmail.com) upon closure of your account. It is the responsibility of the customer, to ensure that data is not held longer than necessary for the purposes for which it is intended.
A user of Long Distance IQ can delete data from their account as they wish. This data is deleted from the system immediately and cannot be recovered by any Long Distasnce IQ employees after this point. Data which has been deleted or otherwise destroyed can not be recovered at any time. Sufficient warning is given to the account administrator before data are permanently deleted.
Data may still remain in the systems back-up files, which will be deleted periodically. Information may be deleted from our system upon request to longdistanceiq@gmail.com. We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.
DATA USAGE
We may use your personal and non-personal information to:
- provide the services and customer support you request as well as reminders and transactions;
- contact and communicate with property owners;
- troubleshoot issues and resolve disputes;
- send you relevant residential real estate related listings via email, phone, text messaging or push notification on your phone;
- deliver targeted marketing, service updates, and promotional offers;
- compare information for accuracy and verify it with third parties;
- measure consumer interest in our products and services;
- help promote a safe service and detect and prevent error, fraud and other potentially prohibited or illegal activity;
- enforce our agreements, terms, conditions, and policies, and send you notices and alerts;
- provide services as otherwise described to you at the time of collection;
- prepare aggregated data, including for general marketing and analytical purposes;
In addition, we may use cross device data to provide you with interest based advertising services and deliver tailored ads across multiple devices.
DISCLOSURE
We reserve the right to use and disclose in any manner, any non-personal, non-identifiable information, including in the form of aggregated data, that we collect by use of cookies and traffic data, or that you share with us through the Sites.
Logs, recordings, and other information related to communication between you and third parties in connection with the services and/or other uses and purposes mentioned herein may be stored, maintained and/or divulged to those third parties by us on an individual basis or in the aggregate.
When you contact a property, they will store information about you, such as your name, email address, phone number, etc. We expect properties to use your information solely for the purpose of your interaction with them as a renter; however, we have no control over how a given property will use your information.
COMMUNICATIONS
We communicate with users, and facilitate communications between users, in a variety of ways, including but not limited to:
- Streamyard: The standard form of communication will be through Streamyard. A link will be emailed to the user in order to gain access to the Streamyard platform to start the consultation.
- Skype/Phone: If for any reason the user does not want to use Streamyard we reserve the option of either Skype or phone.
COOKIES
We or our service providers may place cookies or web beacons on your device when you visit our Site. We use permanent cookies to provide personalized features, such as automatically logging you into your personalized home page and to deliver customized services, content, and advertising. We use session cookies to monitor and improve the functionality and usability of the Sites. You can block our cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you.
We may use data management platforms and third-party advertising companies to serve ads on our and our advertising partners’ behalf. These companies may employ cookies, clear gifs, web beacons or similar technologies to deliver advertising and measure its effectiveness. Any information that these third parties collect via cookies and web beacons is completely anonymous.
Opting Out of Collection of Information by our Service Providers.
As noted above, we or our service providers (e.g., data management platforms, third-party ad servers, ad network providers, or third-party advertisers) may provide you with advertisements that you see on the Sites or other websites. To help deliver these advertisements and improve the overall consumer experience, we or our service providers may employ cookies, clear gifs, web beacons or similar technologies. These technologies may record your activity, and are helpful to understand what types of information or advertisements are most useful for a user. To learn more about your ability to opt out of certain of these technologies.
MINORS
Long Distance IQ does not intend to collect Personal Information from minors. Long Distance IQ will direct minors to not provide that Personal Information on our Website.
We inform you that in your capacity as parent or legal guardian will be responsible for your minor children or under your guardianship accessing the Website, so we strongly recommend taking the appropriate precautions during navigation on the Website.
LEGAL
Long Distance IQ will cooperate with the authorities of each country when they formally require any information related to our databases.